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Frequently Asked Questions

When and how do I get my eBook(s)?

When you purchase an eBook, the eBook (a pdf) will be sent to your email. Just download the file and save it; print it if you want. Check your spam folder if you don’t receive your email right away. 

How much time do I have to download my eBook(s)?

You have three opportunities to download your eBook. If you have trouble or it doesn't work (there's a computer glitch--ugh) please contact us at 706-623-4433, or char_boshart@yahoo.com.

What is the shipping cost for paperback books?

Shipping is free within the continental United States and Hawaii.  For all other orders, there is a $25.00 surcharge.

What is your return policy?

Customers who return physical books will receive a refund minus a 20% processing fee.  And, except for special circumstances, ebooks may not be returned or refunded.

Do you accept Purchase Orders?

Yes, POs are no problem. Please fax (229-233-6050), or email (char@speechdynamics.com), or mail (90 Davis Lane, Ellijay, GA 30540), or call (706-623-4433).

Do you sell paperback books in bulk, or to bookstores?

Yes, we do. For orders of 10 or more for a single title, we offer a 10% discount. Please contact us at 706-623-4433 or char@speechdynamics.com to arrange bulk book orders.